about the design fee
Yes, all of our designs can be customized - what you are purchasing here is a design fee to get started (printed items will be invoiced separately once your design is approved to print.) This saves a spot with us and starts the process. You can get an estimate and submit your details here:
What's the design fee and what is included?
What's the design fee and what is included?
A design fee is required for all orders — this covers the time it takes to create your proofs and prepare everything for print. Your design fee includes one initial design and two rounds of edits to make sure everything feels just right. Need more tweaks? No problem! Additional edits start at $10 each. If you decide to go in a totally new direction, a new design fee will apply.
What are the turnaround times?
What are the turnaround times?
DESIGN TIMING:
Your first proof may take 1-2 weeks, depending on the level of customizing needed (orders with custom illustrations are closer to the 2 week range). Proof changes and edits can take 1-2 days, depending on what needs to be changed.
HOLIDAY CARD PRODUCTION TIMING:
(after artwork approval + payment)
7-10 business days
Remember, this is a creative process and timing can vary. Your prompt responses to emails and proofs is appreciated. As always, if you don’t hear from us in 1-2 business days, please reach out so we can keep your order moving in a timely fashion.
*Please note this is for business days (Monday – Friday), excluding holidays.
What's the design process?
What's the design process?
- Purchase the design fee listing – this starts your custom design process.
- Check your email – we’ll send a design form where you can share your wording and details, or submit them here.
- Design & proofing – once we have your info, we’ll create your proofs and send them for review.
- Approve your design
- Approve for print – we’ll email an invoice for the quantity of stationery you need.
- Production & shipping – once paid, your order goes into production and ships with tracking.
- Mail & celebrate!
Is there a minimum order?
Is there a minimum order?
Yes, we have a minimum order of 40 for all items. (Keep in mind that we order supplies, print, cut and assemble your stationery, and can not do this for less than the minimum required. Make sure to order extras as reprints will require the minimum order and a press-set up fee. (Letterpress and foil orders have a minimum order of 50).
You dream it up, we'll illustrate it!
Have a favorite place that deserves a little holiday magic? Let's bring it to life! From the streets of New York City to the rocky coast of Maine, a favorite vacation spot, or even your own backyard, we can create a custom illustrated Christmas scene inspired by just about anywhere you dream up. Add Santa, your furry sidekick, and a few festive details, and you've got a holiday card that's completely one of a kind. Simply chose the custom option from any of our holiday designs to get started.
The Holiday Countdown Is On!
Want your cards by December 15? Order by November 30!








