THE NITTY GRITTY
Due to the custom-nature of our work, samples are available in limited numbers — we may not have the exact sample you are requesting, but can certainly send you something similar. Keep in mind samples are intended for the quality and feel of the product, even if your exact location or colors are not shown. Samples are considered a separate purchase and therefore do not get credited toward future orders.
A printed sample of your exact design is included in the Design Fee once you start the process with us - this can be mailed to you once your personalized artwork is approved, prior to printing your full order.
The samples sent to you will be of previously printed postcards/invitations and are not personalized with your information. Any personalization will be done once you purchase a Design Fee.
What's the design fee and what is included?
What's the design fee and what is included?
A design fee is required for all orders — this covers the time it takes to create your proofs and prepare everything for print. Your design fee includes one initial design and two rounds of edits to make sure everything feels just right. Need more tweaks? No problem! Additional edits start at $10 each. If you decide to go in a totally new direction, a new design fee will apply. Once your final design is approved, we’ll send you a printed proof so you can see it in person before production begins.
What are the turnaround times?
What are the turnaround times?
DESIGN TIMING:
Your first proof may take 1-2 weeks, depending on the level of customizing needed (orders with custom illustrations are closer to the 2 week range). Proof changes and edits can take 2-4 days, depending on what needs to be changed.
PRODUCTION TIMING:
(after artwork approval + payment)
Postcards: 7-10 business days
Invitations: 15-20 business days
Day-Of Items: 10-12 business
Remember, this is a creative process and timing can vary. Your prompt responses to emails and proofs is appreciated. As always, if you don’t hear from us in 1-2 business days, please reach out so we can keep your order moving in a timely fashion.
*Please note this is for business days (Monday – Friday), excluding holidays.
What's the design process?
What's the design process?
- Purchase the design fee listing – this starts your custom design process.
- Check your email – we’ll send a design form where you can share your wording and details.
- Design & proofing – once we have your info, we’ll create your proofs and send them for review.
- Approve your design – after approval, a printed proof can be mailed (one sample is included with the design fee if timing allows).
- Approve for print – we’ll email an invoice for the quantity of stationery you need.
- Production & shipping – once paid, your order goes into production and ships with tracking.
- Mail & celebrate! – send your custom stationery and get your guests excited for the big day. 🎉
Is there a minimum order?
Is there a minimum order?
Yes, we have a minimum order of 40 for all items. (Keep in mind that we order supplies, print, cut and assemble your stationery, and can not do this for less than the minimum required. (Letterpress and foil orders have a minimum order of 50).
COLORS, FONTS + MORE
We have put together a client resource section for you! Here you can find envelope colors, wording examples, embellishments, tips on how to mail and more.
QUESTIONS?
Let's chat! Schedule a quick call or a design consultation here - I look forward to working with you!
